Terma perkhidmatan

Welcome to Healthy Gifts Hub!

Please read these terms and conditions carefully before using our website or placing an order. By accessing or using our site and services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, please do not use our website.

1. Orders and Payments:

1.1 Order Placement: Orders can be placed through our website. By placing an order, you confirm that all details provided are accurate and complete.

1.2 Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase or inaccuracies in product or pricing information.

1.3 Payment: Payment is required at the time of order placement. We accept fund transfer, credit cards, PayPal, Amex & Apple Pay as payment methods.

2. Pre-Order Policy:

2.1 Availability: If an item is out of stock, you can pre-order it through our website.

2.2 Lead Time: Pre-orders require an additional 5 days of lead time for preparation and delivery.

2.3 Confirmation: Once confirmed, we will provide an estimated delivery date for your pre-order.

2.4 Changes and Cancellations: You may modify or cancel your pre-order within 24 hours of placing it. Contact customer service for assistance.

2.5 Delivery: Pre-ordered items will be shipped once available. Delivery times may vary.

3. Shipping and Delivery:

3.1 Shipping Methods: We offer shipping methods as per available details listed under ‘shipping policy’ which includes standard & express shipping by our delivery partner nationwide across Malaysia.

3.2 Delivery Times: Delivery times vary depending on location and shipping method chosen.

3.3 Shipping Charges: Shipping charges are calculated based on order weight and destination. Details will be provided at checkout.

3.4 Tracking: Once your order has shipped, a tracking number will be provided if applicable.

4. Returns and Refunds:

4.1 Returns: We accept returns within 3 days of delivery. Items must be unused and in their original packaging.

4.2 Refunds: Refunds are issued to the original payment method once the returned item is received and inspected.

4.3 Exchanges: Exchanges are subject to availability. Contact customer service for assistance.

5. Privacy Policy:

5.1 Collection of Information: We collect personal information to process orders and improve our services. Please refer to our Privacy Policy for details on how we handle your data.

6. Intellectual Property:

6.1 License: Unless otherwise stated, Healthy Gifts Hub and/or its licensors own the intellectual property rights for all material on Healthy Gifts Hub. All intellectual property rights are reserved.

6.2 Restrictions: You must not:

  • Copy or republish material from Healthy Gifts Hub.
  • Sell, rent, or sub-license material from Healthy Gifts Hub.
  • Reproduce, duplicate, or copy material from Healthy Gifts Hub.
  • Redistribute content from Healthy Gifts Hub.

7. User Comments:

7.1 Comment Policy: Parts of this website may offer users the opportunity to post and exchange opinions and information. Comments do not reflect the views and opinions of Healthy Gifts Hub, its agents, and/or affiliates. We do not filter, edit, publish, or review Comments before their presence on the website.

7.2 Responsibility: To the extent permitted by applicable laws, Healthy Gifts Hub shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

7.3 Rights: By posting Comments on our website, you warrant and represent that you own or otherwise control all of the rights to your Comments as described in these terms and conditions.

8. Hyperlinking to our Content:

8.1 Permission: The following organizations may link to our Website without prior written approval:

  • Government agencies.
  • Search engines.
  • News organizations.
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses.
  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.

8.2 Requirements: Approved organizations may hyperlink to our home page, to publications, or to other Website information so long as the link:

  • Is not in any way deceptive.
  • Does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services.
  • Fits within the context of the linking party's site.

8.3 Approval: We reserve the right to approve or reject any link request at our discretion.

9. Content Liability:

9.1 Responsibility: We shall not be held responsible for any content that appears on your Website. You agree to indemnify and defend us against all claims arising from or based on your website.

10. Reservation of Rights:

10.1 Changes: We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time.

11. Disclaimer:

11.1 Accuracy: We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

11.2 Liability Limitation: To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will limit or exclude our or your liability for death or personal injury resulting from negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

12. Governing Law:

12.1 Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts in Malaysia.

13. Amendments:

13.1 Updates: We reserve the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.

Please review these terms and conditions regularly as they may change. By continuing to use our website and services after changes are posted, you accept the updated terms and conditions. If you have any questions or require further information, please contact us.

Thank you for choosing Healthy Gifts Hub!